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BluePearl ER Service Head in Midvale, Utah

ER Service Head




Opening Statement

BluePearl Veterinary Partners in Midvale, Utah is seeking a full-time, internship-trained Emergency Service Head to join our rapidly growing emergency department. Our hospital will also consider non-internship trained ER doctors with two years minimum, full time experience.

The ER Service Head is a working member of the hospital’s ER Clinician team that provides first-level supervision of the team.


The ER Service Head collaborates with the Medical Director and Hospital Leadership in matters related to the Emergency Department. Specific duties include scheduling, hiring, training, mentoring, assisting in client or primary veterinarian inquires/issues, collaborating with the other specialty departments, facilitating regular ER meetings, and representing the ER team as a hospital leader. The incumbent works during a variety of shifts to support the team and collaborates with the Medical Director to ensure the highest level of patient care.

As an ER Service Head :

  • You manage the schedule for all ER Clinicians, including PTO requests.

  • You facilitate regular ER Clinician meetings and participate in hospital leadership meetings.

  • You stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director.

  • You mentor ER Clinicians and Interns, including overseeing their case management and providing guidance as needed on case management decisions.

  • You integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Team Lead will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.

  • You assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.

  • You actively contribute to recruiting new Emergency Clinicians. You ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.

  • You assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.

  • You partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.

  • You work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.

  • You assist management team with client and pDVM concerns when necessary.

  • You assist with performance reviews.

  • You work with management team to oversee capital purchases for ICU/ER department.

  • You serve as a mentor to new ER/ICU team members including support staff and Clinicians.

Experience & Qualifications:

  • Must be a DVM from accredited university, completed internship and 3+ years ER experience is preferred.

  • Previous leadership experience preferred.

Why BluePearl?

BluePearl Veterinary Partners grew from the dreams of numerous veterinarians who believed pets should have access to high quality, state of the art healthcare. We are seeking hospital support with the same philosophy who are looking to grow their career in an exciting environment with a family atmosphere.

Our associate benefits include:

  • Health, vision, dental, life, and pet insurance package options.

  • Competitive compensation.

  • Flexible work hours.

  • Scrub allowance.

  • Additional training with unlimited growth potential.

  • 90% paid scholarships with Penn Foster and CE allowances.

  • Referral bonus program.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. We are pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.