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Guidehouse Associate Director-Healthcare Information Technology Improvement-Mulitple Locations in Salt Lake City, Utah


Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.


We are currently seeking an Associate Director with prior healthcare Information Technology Operations consulting experience or a blend of relevant healthcare industry and consulting experience. The successful candidate will:

  • Will lead comprehensive assessment, the design, development and implementation of technology enabled solutions to create high performing health care organizations. You will design and lead a portfolio of critical consulting engagements focused on several of these HIT area: IT strategy, IT security, IT infrastructure, general performance improvement/cost optimization, clinical optimization/variation/command center, Medicare Advantage programs, revenue cycle, experience (patient, physician, staff, member); at hospitals and health systems across the country

  • Leverage ability in a variety of IT cost areas and opportunities – including IT spend for labor, IT Spend for non-labor, Insourced vs. Outsource IT opportunities, IT rationalization, Infrastructure spend, and hosting alternatives.

  • Develop and deliver high impact performance improvement and organizational change opportunities for hospitals and health systems to improve operating margin and create a high performing IT model.

  • Converse with senior IT leadership – including healthcare system CIOs

  • Understand current technology trends in the Healthcare segment

  • Create insights from comprehensive data analysis and comfortably use detailed analytics

  • Participate in complex client performance improvement engagements as the IT Operations Subject Matter Specialist on assessment and implementation projects.

  • Create structured client deliverables and make executive presentations

  • Prepare draft proposals and/or engagement letters for providing services in accordance with established standards and confer with their supervisor for input and approval for projects planned.

  • Establish trust based relationships and seek business development opportunities.

  • Prepare and conduct seminars and workshops on Information Technology topics. Includes preparation of appropriate handout materials.

  • Work with business development sales and marketing staff and performance improvement consulting services team to determine what services are to be emphasized and how they should be marketed.

  • Attend appropriate professional meetings and conferences and reads publications to maintain and expand professional knowledge as a Information Technology expert.

  • Become involved in appropriate community and professional activities for exposure to clients, potential clients, networking and other business development opportunities.


  • 8+ years (minimum) of experience in technology to enhance healthcare clinical operations, performance improvement, strategy, labor and nonlabor optimization, clinical operations and beyond focused in a health system setting, much of which is at the management level

  • 3+ years delivering programs in a consulting or consulting like environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $5 million plus (15 + resources).

  • Deep knowledge and 5+ yrs. of designing multi-workstream IT solutions (EMR, ERP, RPA) and data bases which are integral to enabling efficient and appropriate to managing cost, quality and throughput of care. Preferably with both specialization and generalist work activities.

  • 8 + yrs. assessing, designing, developing and/or implementing technology solutions (preferably into a health system) that delivers business outcomes and have extensively leveraged a deep technical and functional mastery of ERP (workday, Oracle, Infor) or EMR (EPIC, Cerner or Allscripts) healthcare applications to solve healthcare business concerns.

  • Four- year college degree, MBA preferred.

  • Ability to travel routinely 15 + nights per month

    Preferred Skills

  • Working as CIO, Deputy CIO or similar role in a large health system and accountable for the adroit use of technology to enhance health system or health plan operations reducing cost of IT or improving process with IT. Or consulting advisory work directly advising the CIO/CTO/CMIO

  • Adroit use of methodology and leadership within the project management setting; PMO experience a plus

  • Highly effective interpersonal and communication skills, both written and verbal. Be a team player; demonstrate attention to detail and problem solving skills; able to work independently.

  • Previous hands on experience with client services, training and project development desired.

  • Personal integrity and a strong personal commitment to meeting client needs are required. Must be able to make positive presentations before individuals and groups and win the trust and confidence of others. Have the base skills and personality to participate in business development activities.

  • Strong understanding of health system (or Health plan) business operations

  • Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time; MS Project Experience preferred

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

  • This position is open to candidate virtually from EST, CST, PST time zone as well as AZ, UT.


About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Position may be eligible for a discretionary variable incentive