Steward Health Care System RN Practice Manager (SMG- West Valley City) in West Valley City, Utah
Steward Health Care Systems
Steward Health Care is the largest private, tax-paying physician-led health care network in the United States. Headquartered in Dallas, Texas, Steward operates 35 hospitals in the United States and the country of Malta that regularly receive top awards for quality and safety. The company employs approximately 42,000 health care professionals. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, over 7,900 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.
The Steward Health Care Network includes 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters per year. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
Under the direction of the Directors, the Practice Manager is responsible for providing leadership and management of operations at clinic sites and related outreach. Supervises and/or coordinates the functions related to front desk, business transactions, medical records management, transcription, clinical support services, compliance, safety, and customer service. Works collaboratively with clinic medical staff and with system wide administrative and medical staff as needed. The Practice Manager is committed to creating a culture of compassion, integrity, innovating thinking and leadership excellence.
Provides leadership, direction, and coordination for general clinic operations
Manages internal and outreach services of the clinic
Develops and maintains clinic budget
Responsible for plan and execution of clinic financial goals
Organizes the work processes and work units to promote efficient flow
Monitors workload and systems, coordinating resources to optimize operational efficiencies and patient satisfaction
Collaborates with Director and professional staff to develop operating expense, FTE, and capital budgets
Manages clinic operations to achieve and maintain financial performance targets
Coordinates purchases of office, medical-surgical, pharmaceutical, laboratory, and x-ray supplies, manages inventories for each, and approves invoices for payments
Coordinates on-site telephone and computer systems with Hospital resource departments
Develops and maintains working knowledge of regulations and standards specific to the clinic(s), including Medicare service and billing regulations
Coordinates the development of physician and midlevel clinic schedules and coordinates and communicates initial and revised schedules as appropriate
Assures that physician call schedules are developed for all physicians, and coordinates call schedule with in-clinic schedule, physician availability, communicating initial and revised call schedules as appropriate
Monitors flexible benefits expenditures to stay within contract allowances
Assures that initial and subsequent physician/midlevel third party payer Credentialing is completed within required time frames
Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
Communicates and supports policies and procedures appropriate for clinic
Completes required reporting in a timely manner
Provides supervision and leadership
Conducts applicant interviews and effectively recommends appropriate personnel for clinic positions
Provides for initial orientation and ongoing training of personnel in proper work performance
Plans, schedules, and assigns work in an efficient and cost effective manner
Achieves and maintains targeted staffing, quality and service standards
Regularly evaluates employee performance according to policy, and provides direction for growth and motivation in the time period required
Conducts or recommends progressive discipline and discharge proceedings when necessary
Partners with Human Resources Representative on performance and employee relations issues
Counsel's employees in resolving performance related problems
Functions as a resource, teaching and collaborating with staff on a continuous basis
Valid and active RN license in the State of Utah
High School diploma or GED equivalent is required
Five years or more management experience, preferably in healthcare, or equivalent education and experience
Two years or more experience managing a Clinic, to include working with Physicians as a first point of contact
Bachelor’s degree in healthcare administration, business, management, or related field
One or more years’ experience using electronic medical records (EMR)
We have many plans with various deductibles, which can cover individuals or families so you can customize a plan that will work for you! Steward Health Care works with Blue Cross Blue Shield of Massachusetts to provide affordable health insurance for our employees. Our Health Plans Highlights are:
Deductibles will not apply to services provided by a Steward provider (Tier 1).
Office visits copays will be $0 when a member uses a Steward Provider (Tier 1).
Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier1, Tier 2, and Tier 3).
Other Benefits provided:
Dental, Vision, Health Care Savings Account, Life Insurance, Short Term and Long Term Disability, Tuition Reimbursement, Paid Time Off, and more.